Cancel/ Change Order

Order Adjustment and Address Verification Policy

At Feqjaafar, we understand that sometimes plans change — and we want to make your shopping experience as simple and stress-free as possible. That’s why we provide a 12-hour window after placing your order to request any cancellations or adjustments.

Order Changes or Cancellations (Within 12 Hours)
If you’d like to cancel or modify your order, please contact us within 12 hours of purchase. You can reach us easily through our Contact Us page, submit a support ticket, or email our customer care team directly at support@feqjaafar.com. We’ll do our best to process your request promptly.

After 12 Hours
Once the 12-hour window has passed, your order will begin processing for shipment. At this stage, we’re unable to make further changes or cancellations. We appreciate your understanding as this ensures your order is handled efficiently.

Ensuring Accurate Delivery Details
To help us deliver your order without delay, please review your shipping address carefully before completing your purchase. Providing accurate details is the customer’s responsibility and ensures smooth delivery.

Address Errors or Delivery Issues
If an order cannot be delivered due to an incorrect or incomplete address, Feqjaafar cannot be held responsible for the resulting delay or loss. We encourage all customers to double-check their address before confirming their order.

Need Assistance?
Our support team is always happy to help. For any questions or issues, please reach out to support@feqjaafar.com — we’re here to ensure your experience with Feqjaafar is seamless from start to finish.

Thank you for choosing Feqjaafar. We’re grateful for your trust and look forward to delivering not just your order, but excellence every step of the way.